Light bulbs that burn - feature or bug?

I just feel I need to warn the world about this. Recently, my flourescent ceiling light bulb started flickering, went out, came back on, and then burst into flames. Yes, actual flames started shooting out of it. The manufacturer name on it was Telstar, so I used the internet to find them. It's Telstar Products Inc. in Brooklyn. I called up and told them they're light bulb had burst into flames and they didn't seem at all concerned. I asked if they were concerned, they said I'd have to speak to the manager, I said I'd like to do that and then the line went dead.

I don't know where I bought this, but just check the manufacturer and if you see any bulbs by Telstar, I'd advise against buying them.